How will you know when a successful outcome has been achieved? What metrics can be used to measure the benefits upon completion and as the implementation of the proposed solution progresses? From this, you should aim to provide an approximate estimated budget. Use this section to identify the primary sources of cost, both for the implementation phases and for ongoing operations, maintenance and support. What resources, tangible and intangible, are required for the implementation of the solution? Identify key personnel, both from within the company and externally and list any materials and equipment needed. You should also use this section to assess the engagement levels of any stakeholders that are vital for a successful outcome. List the primary and secondary stakeholders and their key interests in the project and any issues that may be solved, or result from, the implementation of the proposed solution. In this section, you should also describe the project's relevance to the organisation's vision and strategic objectives. It is important here to clearly set out exactly what the solution involves as well as what is not covered by it. Use the scope section to define the boundaries of the solution. This is the place to list the advantages of taking the proposed course of action, what it is intended to achieve and the financial and non-financial incentives to the business. The Benefits section is used to describe the purpose of the proposed course of action. Realistic alternative solutions should also be included here. It is important to specify precisely how the solution relates to the problem identified in the previous section. This section provides space to outline the proposed solution. In this section, you should consider the people, processes and systems affected by the problem that has been identified and the priority of the proposed actions to resolve it. This is a brief description of the problem without considering any proposed solution. The following sections describe each of the nine factors captured within the canvas. The Business Case Canvas can be created by an individual but also works well when created as a group, perhaps with a large-scale canvas and post-it notes or through the use of an online tool.
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